We are here to help you
Welcome to JSONBin.io support. We've an exhaustive list of Frequently Asked Questions (FAQs), which will help you find a quick answer to your query. You can get help related to your Account, Pricing and other Tech related info.
Browse through these questions now.
Pricing Questions
-
Where can I check the number of Requests utilized
You can check the Consumption Logs using the Download Usage Logs API.
Pricing -
Do you store Credit Card/Checkout related info
We do not store any information related to your Credit Card or similar. The only info we store at our end is what is provided by the Paypal.
Pricing -
What service do you use for Payments
We are using Paypal for now. If the Paypal is banned in your country, then please reach out to us and we will help you with the same.
Pricing -
Pricing page says "Something went wrong" when trying to Checkout
You'll get a Something went wrong message when something went wrong at the Paypal's end and thus, the necessary information was not provided to JSONBin.io by Paypal. In such scenarios, please reach out to us and we will help you with the same.
Pricing -
I am unable to Purchase via PayPal
If your Country has Banned PayPal or for some reason, you are unable to successfully checkout using PayPal, please reach out to us and we will help you Upgrade your Account to Pro or purchasing Additional Requests.
Pricing -
Can I get a Refund after Purchasing Additional requests or Upgrading to a Pro account
As of now, we do not process Refunds for the Requests bought, or the user Upgrading their Account to Pro.
Pricing